How Many People Does It Take To Silence an Alarm System?

This is my fourth logbook entry for my Human-Computer Interaction (HCI) course.

A few weeks ago on a Sunday morning, a piercing, ear-splitting din pervaded my apartment: the fire alarm. This is not anything like your typical household smoke detector: smoke detectors are merely loud. This sound causes pain. We managed to scoop up the cat and shove her into her carrier and head outside. Fortunately, it was a false alarm: workers in the restaurant on the ground floor of my building accidentally triggered the alarm system.

The fire department arrived and confirmed that, indeed, there was no fire. However, they did not have the code to turn off the alarm. Neither did the employees at the restaurant. I called the maintenance number for our building who relayed the top-secret code that would reset the alarm: 1-2-3-4.
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Big Belly Trash Cans and Usability

This is my third logbook entry for my Human-Computer Interaction (HCI) course.

A few years ago, Philadelphia replaced many of the garbage cans with BigBelly Solar trash compactors.

Big Belly Solar Trash Compactors
2 recycling bins and a solar compactor in Penn Park

I’d first seen Big Belly at a park in Chicago. It seemed like a great idea: the smart trash can compacts refuse so that it needs to be collected less frequently, and even sends out a signal to the grounds crew when it is full, so that there’s never an overflowing trash receptacle (the latter was a big problem in Philly, especially on weekends).

Time Magazine recently ran an article on BigBelly (“Trash Talk“), particularly citing their success in Philadelphia. I still think the solar compactors are a great improvement over the overflowing trash cans of years past. The streets are cleaner, and they save money. But from a resident’s perspective, I think they have room for improvement.
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Center City Philadelphia’s Lack of Pedestrian Signals

This is my second log-entry for my Human-Computer Interaction class this summer.

When I first moved to Center City, Philadelphia, one thing that struck me as odd was the use of regular traffic lights as pedestrian signals. Even at the intersection of two one-way streets, there would be traffic signals in all four directions. There are generally not separate pedestrian signals.

Pedestrian signals in Center City, Philadelphia

While you will find separate pedestrian signals at broad intersections, these are the exceptions rather than the rule. (Perhaps other cities do this too, but if so I have not taken notice.)

After living here for years, it very quickly becomes a part of the landscape and no longer seems abnormal. But I took notice again this year on the 4th of July: a big holiday in Philadelphia that draws a lot of tourists. I noticed a fair number of confused pedestrians, but also a couple of drivers who attempted to drive the wrong way down one-way streets.

It is a convention at most intersections in most cities that if one direction has a visible traffic light, traffic is expected to flow in that direction. Drivers from out-of-town, many of whom are not used to one-way streets, see these pedestrian signals and think they indicate the direction of traffic. But really, it’s only foot traffic, on the sidewalk, that flows that direction. Sure, there are other visible signs: one-way signs and cars parked facing only the opposite direction. In the absence of immediate oncoming traffic, though, those signals can really send the wrong signal.

Why did Philadelphia choose to use the usual automobile traffic signals for pedestrian signals? I assume it saves money: not that the signals themselves are necessarily more costly, but that one computer/controller–or perhaps a simpler controller–can manage each intersection. I don’t really know the reason, though. I definitely feel that it is a mistake to break such a common convention. On the other hand, though I have seen confused pedestrians and drivers, I have yet to see an accident caused by this confusion.Rental

Ambiguous “On” Indicators on Television Sets and Monitors

I’m currently taking a course on Human-Computer Interaction (HCI). The instructor advised us to keep logs of things we notice in the world that relate to the course material. This is one of my log entries.

One item I noticed today was the On indicator on a Samsung television at work. It’s a large flat-panel screen that we have connected to a PC for presentation purposes in a small conference room. I was preparing for a presentation and sat down at the keyboard and mouse. The power light glowed amber, so I wiggled the mouse. Nothing. I pressed CTRL-ALT-DEL. Nothing. I checked to make sure that the PC was on, and then I checked to make sure the cables were connected. Everything looked correct–why wasn’t the screen getting a signal?

Bottom panel of a television set displaying an amber light. Note that although the indicator light is near the power symbol, it could be much closer.

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